All transactions are processed in New Zealand Dollars (NZD).  All prices include GST.

Transaction fees

We do not charge transaction fees when payment will be made at the centre or through bank transfer.

When paying by credit card, PayPal charges us 3.5% of the transaction value + 45 cents.  We have chosen to absorb the 45 cents, but must pass on the 3.5% to the customer.

Shipping and Delivery Policy

Shipping charges for goods that require shipping are detailed on the orders when they are processed.  Tenpin Tournament entries will be waiting at the venue, so will not incur any shipping charges.  

Customer Service Policy

If you are having trouble using this website, email us to let us know.

Refund Policy

If you are billed incorrectly by the website due to a website error, please email us to let us know, and we will sort it out.

If you have a problem with anything that has been shipped to you, again please email us.

Otherwise, we do not give refunds for unused tournament entries, unless there is a very good reason. Again email us to let us know.

Privacy Policy

Our privacy policy can be found here.

Security Policy

When purchasing from the DDCS website by credit card, you are passed to the PayPal website to enter your credit card details.  No credit card details are stored at the DDCS website.

How secure is the PayPal website?  Find out here.